Ebay Item Significantly Not as Described
There are only 4 options for me to respond to. Once youve received the item you have 2 business days to review and issue a refund or ask eBay to step in and help.
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Item significantly not as described.
. Posted by 6 years ago. Here are some examples of item issues that would be covered by the term significantly not as described. The enumeration value for this case type is EBP_SNAD.
In addition I took measurements and add them in the description. Item Significantly Not As Described SNAD Disputes. All buyers are protected with the eBay Money Back Guarantee program and the Resolution Center is the primary avenue for buyers to create Item Not Received INR or Significantly Not As Described SNAD cases.
Now I have a buyer that is claiming that the item they recieved is not as described. Talk to the seller. Reasons that an item may be considered significantly not-as-described include but are not.
Doesnt match description or photos. We want you to be happy with your buying experience. The following conditions must be met in order for a buyer to file a case in the Resolution Center.
The customer is telling me that the upc entered does not match. Buyer opened a Item Significantly Not As Described claim on PayPal for an eBay purchase made in September. Oct-30-2009 1036 AM.
Please note that this does not include cases where you are merely disappointed with the item or where the item did not meet your expectations. An item is significantly not-as-described if the seller clearly misrepresented the details of the item in a way that affects its value or usability. The enumeration value for this case type is UPI.
If an Item Not Returned or Significantly Not As Described case is put on hold this container is returned under responseHistoryattributes. You have 10 days to provide Paypal with a tracking number. Anyway they then decided the item was not as described and they want 200plus refund.
My son bought a 100 yr old musical instrument from a seller and paid by paypal it was a zither sort of like a harp. There is no place for the buyer to change anything about the sale in particular because. If you dont receive an item you paid for or you receive an item thats not as described in the listing were here to help with guidelines and tools for resolution.
Heres how you can protect yourself as a buyer. Let the seller know how they can help resolve the problem. It is a BIG eBay seller not a one guy operation.
Missing items in bundles. This container consists of the code value and description of the reason why the case is on hold. If an eBay item is significantly not as described you can report the problem in either the eBay Resolution Center or the PayPal Resolution Center.
If you dont hear back from the seller or cant reach a resolution after at least 3 business days escalate. Unpaid Item UPI cases created through the Resolution Center through the Unpaid Item Assistant mechanism or through the AddDispute call of the Trading API. When a buyer pays they have completed the transaction for the item described by the seller.
If you bought it over eBay and it isnt right its the sellers problem not yours. Not sure how best to proceed. Severe damage to the item.
Designed for 13 snare drums the Twisted Series snare wires feature 40 strands of premium-grade steel-alloy wire coiled together in pairs for a total of 20 strands for the heightened sensitivity even at lesser tensions. The problem in these cases is determining whether the buyer is right that the item you advertised isnt the item you actually. How do I file a significantly not as described claim on eBay.
They opened eBay case. Item Not Received or Significantly Not as Described Disputes Buyers may initiate communication on the eBay site when they havent received an item or the item they received is significantly not as it was described. It arrived and was left on the door step wrapped in one layer of bubble wrap in a.
You may be asked to return the item to the seller to be eligible for a refund. I appologise in advance i think i posted this somewhere else on these boards but i cant find my post anywhere. In this case it was a PCGS MS70 Krugerrand.
Managing Your Bidding Activity. According to the Paypal process when you file a claim for an item that is significantly not as described you must return the item at your cost in order for Paypal to issue a refund for the amount you paid not the return shipping costs. Item Significantly Not As Described cases filed in the Resolution Center.
Major wear or flaws which were not detailed on the listing. The buyer said. EBay may automatically accept a return from a buyer on your behalf if an eBay shipping label is available.
1 - send them shipping label. Buyer opened a Item Significantly Not As Described claim on PayPal for an eBay purchase made in September. Interestingly that is about the sum they had paid out for the duty.
Warranty Program Buy a warranty for your recent eBay purchase. They achieve that sound without requiring tight snare tension while also providing a significantly higher degree of sensitivity from the drum at any tension. The customer didnt contact me at all.
I even showed the UPC code in the pictures. Escalate the case to eBay. If your item hasnt arrived or isnt as described contact the seller by opening a case in the Resolution Center.
You are responsible for the cost of shipping it was 110 to send to UK. This field can be considered an alternative to onholdReason which only returns a code value. If the item is returned used or damaged you may qualify to issue a partial refund.
Most problems can be solved by direct communication between buyers and sellers. See Partial refund guidelines. I took pictures of the movie cover front and back.
EBay Chit Chat and More. They immediatley opened a case with ebay. If the item isnt as described if its damaged or was damaged in shipping if its just plain junk or never arrived it goes back at the sellers expense and you get a full refund.
Im not sure how else I could have described the item - I added the information from the manufacturers label. Not sure how best to proceed. These are not an 8 Tall - they were sized wrong On both tags on the item it says 8 Tall.
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